The perspective.
UST featured me as a Boundless Thinker while I was Data Director at Solera. The interview distils a principle that still shapes how I lead: a data-driven business uses evidence to make better decisions.
That is deeper than dashboards, presentation slides or a specialist data team. It depends on clear ownership, shared definitions and a culture in which people across the organisation understand how data supports the decisions they make.
Key themes.
- Back important decisions with evidence rather than relying on instinct alone.
- Treat data as an organisation-wide leadership concern, not the remit of one team.
- Build depth behind reported numbers through clear definitions, ownership and quality.
- Pair leading-edge technology with the people, leadership and culture needed to use it well.
Why it matters.
The same principle now applies across data, AI and software. Technology creates value when it is grounded in reliable information, connected to customer and operational context, and adopted by accountable teams who can act on it.